When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which sites or search terms referred you to the Site, and information about your interaction with the Site. We call this automatically collected information "Device Information".
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer's hard drive. A cookie usually contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (ie when it expires) and a randomly generated unique number or similar identifier. A cookie may also contain information about the device, such as: user settings, browsing history and activities performed. We use cookies to: 1) help remember and process items in the shopping cart; 2) Understanding and saving the user's preferences for future visits; 3) Monitor ads; 4) Collect aggregated data about website traffic and website interactions to provide better website experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Your Account Information : When you create an account, you may be asked to enter certain information such as: your name, age, gender, address, phone number and email address.
Payment Information: We use a third-party payment processor (current credit card or PayPal) to help securely process your personally identifiable payment information. When you place an order, the credit card or PayPal information you provide is encrypted and sent directly to the Credit Card Company or PayPal. We do not store your credit card or PayPal information, and we do not control and are not responsible for Credit Card Company and PayPal or its collection or use of your information. Alternatively, we may take your credit card company or PayPal account to verify the transfer.
Customer Support : When you contact us, you may provide us with information about products purchased from us and contact information so that we can provide customer support.
We use the order information we collect generally to fulfill all orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this order information to:
- communication with you;
- Check our orders for potential risk or fraud; and
– provide you with information or advertisements related to our products or services in accordance with the preferences you have shared with us.
We use the device information we collect to help check for potential risks and fraud (in particular, your IP address) and to generally improve and optimize our site (for example, by creating analytics about how our customers browse and interact with the site and to evaluate the success of our marketing and advertising campaigns).
Your data is computerized and protected in accordance with all applicable regulations. Your personal data is necessary for the correct execution of your order. All your information will be kept confidential and will never be disclosed to third parties.
If you are a European resident, you have the right to access your personal data that we hold about you. You can ask us to correct, update or delete your personal data. If you wish to exercise this right, please contact us using the contact details below.
When you place an order through the Site, we will keep your order information for our records unless and until you request that we delete that information.
VATEH reserves the right to change and update this privacy policy from time to time. Changes and clarifications come into effect immediately after they are published on the website. Your continued use of the Site after changes are posted will constitute your acceptance of those revised changes, so please check this Privacy Policy regularly for updates.
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at service@va-teh.com
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